Participation Process

Please read carefully through the instructions and guidelines below.

IF YOU HAVE ALREADY REMOVED YOUR GRASS/TURF, YOUR PROJECT WILL NOT BE ELIGIBLE FOR THE PROGRAM. 

PARTICIPATION INSTRUCTIONS

Apply

  • Read the Terms and Conditions for Program as these contain the rules and regulations you must follow to remain eligible.
  • Complete the online application on our get started page
  • The application package must include:
    • A copy of your water bill
    • At least 3 pictures of your project area
    • A simple site plan. The site plan must show where your turf is in relation to your house, and must state what you plan to install in place of your turf.
  • PLEASE NOTE: Projects that are underway or are already completed prior to submitting an application are not eligible due to the inability to accurately measure the area and verify the condition of the existing turf.

Pre-project Inspection

  • Once MWDOC receives the completed application and establishes eligibility, you will be contacted by an inspector to schedule a site pre-inspection within 2-3 weeks.
  • This pre-inspection will be a formal on-site visit to measure your project area.
  • Be sure to inform your inspector of ALL of your prospective project areas at the time of your inspection.
  • Pre-inspection appointment dates and times will be coordinated between you and your retail water agency’s inspector.
    • You must provide the inspectors with full access to the Project Site during daylight hours. Monday thru Saturday
  • The results of your site pre-inspection will be reviewed by MWDOC.

Letter to Proceed

  • If your site qualifies for the program, a Letter to Proceed will be emailed to you within five weeks.
  • This email will establish your project deadline that you must complete your project by.
  • This email also contains a link to accept our Program Terms and Conditions. Follow the link in this email to accept, or visit the Program website at https://mwdoc.dropletportal.com and log in to complete this step.
  • You must complete this step to reserve your funding. Failure to complete this step may result in your application being canceled.
  • DO NOT BEGIN YOUR PROJECT UNTIL YOU HAVE RECEIVED THIS LETTER AND RESERVED YOUR FUNDING BY ACCEPTING THE TERMS AND CONDITIONS.

Begin your project

  • Review our Key Program Guidelines (below) before breaking ground on your project to ensure that your plans are in compliance.
  • Begin your Project!
  • Complete project within timeframe outlined by your project and deadline and notify us by the end of the day of your project deadline.
  • Extension requests are reviewed on a case-by-case basis. To request an extension, please email turfremoval@mwdoc.com or you may call us at 714-593-5036.
  • For information regarding what is eligible for a rebate, see Key Program Guidelines below, and the Program’s Terms and Conditions.

Project completion form

  • When your project is completed, you must notify us by filling out a project completion form.
  • Your project completion form must be submitted by your project deadline.
  • Please visit the Program website, login, and click on the green ‘Submit Completed Project’ button to begin your form.
  • The form requires you provide the following information:
      • Landscaper information, including contractor’s license number (if you did not use a landscaper, you may leave this blank)
      • At least 3 pictures of your completed project
  • All applicable invoices and receipts with associated dates. See Key Program Guidelines, and Terms and Conditions for more information on receipts

Post-project Inspection

  • Once MWDOC receives the project completion form, you will be contacted by an inspector to schedule a mandatory site post-inspection within 2-3 weeks.
  • This mandatory post-inspection will be a formal on-site visit to measure your project area.
  • Post-inspection appointment dates and times will be coordinated between you and your retail water agency’s inspector.
    • You must provide the inspectors with full access to the Project Site during daylight hours, Monday thru Saturday.
  • The Post-Turf Removal Site Inspection shall establish that the Terms and Conditions are followed and the completed project area was re-measured.
  • The results of your site post-inspection will be reviewed by MWDOC.

Rebate check

  • Your rebate will be based on the amount of eligible square footage measured at the time of your final inspection, and cannot exceed the amount approved at your pre-inspection.
  • If there are any questions during the review of your submitted receipts or following the post-inspection, MWDOC staff will contact you by email.
  • After the final, MANDATORY Post-Turf Removal Site Inspection is conducted, your rebate check will be issued within six (6) weeks.
  • At the final stages of processing your check, you will be prompted to provide a completed W-9 form. If your rebate exceeds $600.00, you are required to return a completed W-9 form to MWDOC. Your check will be held until this is received. Please revisit the Funding Availability section in the Terms and Conditions for more information on this.

KEY PROGRAM GUIDELINES

Please read the Program’s Terms and Conditions for a complete list of the Program guidelines. Below are few key points and reminders:

Receipts

  • Keep copies of all your receipts as you will need to upload them into the Program website at the completion of your project.
  • Receipts must be itemized and readable. Costs must have descriptions and must demonstrate relation to your Turf Removal Project.
  • Receipts must show costs incurred during the Project timeframe*.
  • Costs may include materials directly related to the turf removal project, such as dumping fees, rental equipment, design work, and labor (if the invoice lists the contractor’s license number).
  • Certain costs do not qualify for incentives under the Program. Ineligible items include but are not limited to the following: purchased tools, drains, decorative items (i.e. BBQ, patio furniture, etc.), and water containing fixtures such as pools and fountains.

Labor

  • Only labor performed by a licensed California Landscape Contractor will be counted.
  •  If you perform the work yourself or hire an unlicensed contractor, labor costs will not be considered as part of the overall project cost. Only material costs would be counted.

Hardscape & Permeability

  • At the time of your post-inspection, converted area must be permeable to air and water.
  • Pavers that are adequately spaced, at a minimum of 2 inches between pavers, may be installed.
  • Concrete, plastic sheeting, or other impermeable surfaces do not qualify for incentives under the Program.
  • Grout and/or mortar used with pavers are not considered permeable and will disqualify the site from the rebate program if installed.
  • Installing new drains does not make your final turf removal project area permeable to air and water.

** Any questions regarding the eligibility of your hardscape, please contact Program staff prior to installation. **

Irrigation

  • The water system, if any, is a low flow system (drip or high efficiency, low precipitation rotating nozzles).
  • If only part of a lawn is converted, the sprinkler system must be properly modified to provide adequate coverage to the remaining lawn without spraying the converted area.
  • Irrigation may also be properly capped off with the intention of hand-watering the area.

Plants

Mulch

  • All exposed soil is covered with a 2-3” layer of mulch except in areas planted with creeping or rooting groundcovers.
  • Acceptable mulch includes but is not limited to:
    • Compost
    • Bark
    • Wood chips
    • Decomposed granite
    • River rock
  • Weed barriers must be permeable.

*Costs incurred outside of the project timeframe may be accepted if: they occurred prior to receipt of LTP and are for the purchase of items (plants, synthetic turf, mulch, irrigation supplies) that could be stored and used when project commences. Any costs that reflect the project has started (e.g. labor costs) that have occurred outside of the timeframe will not be accepted.

 

To check the status of your application package or project at any time, please login at https://mwdoc.dropletportal.com.

 

In order to receive a Rebate Check, your Project must be completed within 60 days.  If you do not complete your project within 60 days you will not receive a rebate check. Please plan accordingly.

To check the status of your application package or project at any, please login at https://mwdoc.dropletportal.com.

In order to receive a Rebate Check, your Project must be completed within 60 days. If you do not complete your project within 60 days you will not receive a rebate check. Please plan accordingly.

* All approved applicants must complete their project within 60 days from the date of their Letter to Proceed.

To check the status of your application package or project at any, please login at https://mwdoc.dropletportal.com.